服務/顧客滿意

The Outcome Generation: How a New Generation of Technology Vendors Thrives Through True Customer Suc... 平裝版, Red Raven Books, 英文

Beyond Pleased: Customer Service Strategy Workbook for the Entrepreneur 平裝版, Independently Published, 英文

7 Practical Steps To Thriving In The Marketplace: : Covid-19 Era And Beyond. 平裝版, Independently Published, 英文

(英文圖書)Halal and Islamic Tourism: Exploring the Landscape and the Muslim Traveller's Jo... 精裝版, Channel View Publications, 英文

(英文圖書) Out Care the Competition: Fine tuning culture for sustainable success 精裝版, Networlding Publishing, 英文

Service Excellence in Tourism and Hospitality: Insights from Asia 精裝版, Springer, 英文

(英文圖書)Insurance Prospecting 101 平裝版, D.W. Lindsey, 英文

(英文圖書) Quantitative Tourism Research in Asia: Current Status and Future Directions 精裝版, Springer, 英文

(英文圖書) We Need to Talk: Building Trust When Communicating Gets Critical 平裝版, Sound Wisdom, 英文

(英文圖書) Treating People Not Patients: Transformational Insights on Hospitality and Human Connection t... 精裝版, Ethos Collective, 英文

The Emerald Handbook of Ict in Tourism and Hospitality 精裝版, Emerald Publishing Limited, 英文

(英文圖書)How to Complain to Your Council: Council Complaint Handbook 平裝版, Trustwell Books, 英文

(英文圖書)Plunkett's Restaurant Hotel & Hospitality Industry Almanac 2025: Restaurant Ho... 平裝版, Plunkett Research, 英文

(英文圖書) Island Tourism Policy and Sustainable Development 精裝版, Routledge, 英文

Human Resource Management for the Hospitality Industry 平裝版, Wiley

(英文圖書) Agritourism in Africa 精裝版, Routledge, 英文

(英文圖書) Islamic Finance and Circular Economy: Connecting Impact and Value Creation 平裝版, Springer, 英文

(外文書)The Future of Hotels: Creating What's Next Hardcover, Channel View Publications, English

(英文圖書) false hustle: Transforming Customer Experience from Illusion to Impact 平裝版, Expivia Press, 英文

(英文圖書) Collection Tips For Small Business: Learn How To Collect Past-Due Accounts: Accounts Receivable 平裝版, Independently Published, 英文

(英文圖書) Getting In The Sales World: Learn How To Drive Sales To The Sky: Sales Techniques 平裝版, Independently Published, 英文

(英文圖書) How To Increase Buying Behaviors: Discovering The Customer Buying Decision Process: The Buy O... 平裝版, Independently Published, 英文

(英文圖書) Generate Brand Loyalty: How To Create A Great Customer Service Team: Customer'S Experiences 平裝版, Independently Published, 英文

(英文圖書) Commercial Banking in Transition: A Cross-Country Analysis 精裝版, Palgrave MacMillan, 英文

Industrial Consultancy: Operational Focus 精裝版, Routledge Chapman & Hall, 英文

(英文圖書) Tourism Paradoxes: Contradictions Controversies and Challenges 精裝版, Channel View Publications, 英文

(英文圖書) Balancing Development and Sustainability in Tourism Destinations: Proceedings of the Tourism ... 平裝版, Springer, 英文

(英文圖書) Aspiring to Be Global: Language and Social Change in a Tourism Village in China 精裝版, Multilingual Matters Limited, 英文

(英文圖書) Tourist Destination Management: Instruments Products and Case Studies 精裝版, Springer, 英文

(英文圖書) The Albergo Diffuso Model: Community-Based Hospitality for a Sustained Competitive Advantage 精裝版, Walter de Gruyter, 英文

(英文圖書) Getting Service Right: Overcoming the Hidden Obstacles to Outstanding Customer Service 平裝版, Toister Performance Solutions, 英文

BaeksanPublishing 提升顧客服務能力的顧客應對實務, 徐呂珠

(英文圖書)Art Is Marketing: Surviving Thriving and Sparking Change in the real creative... 平裝版, Independently Published, 英文

(英文圖書) Technology Advances and Innovation in Wine Tourism: New Managerial Approaches and Cases 平裝版, Springer, 英文

(英文圖書) The Business of Tourism 平裝版, Sage Publications Ltd, 英文

(英文圖書) Gastronomy Hospitality and the Future of the Restaurant Industry: Post-COVID-19 Perspectives 精裝版, Business Science Reference, 英文

(英文圖書)Strategic Hospitality Human Resources Management 平裝版, Pearson, 英文

(外文書)Crisis Management in Event Planning and Resilient Event Practices Hardcover, Channel View Publications, English

(英文圖書)The Offshore Fortress: Building Global Trust Structures for Privacy Protection ... 平裝版, Independently Published, English

(英文圖書)The Selling Cheat Code: Unlock Every Framework for Success 平裝版, Independently Published, 英文

(英文圖書) Tourism Innovation in Spain and Portugal: New Trends and Developments 平裝版, Springer, 英文

(英文圖書)Customer First Value Next: The Executive Playbook for AI-Driven Omnichannel Per... 平裝版, Mariusz Gromada, 英文

(英文圖書) Leading Primary Care: Tales from the Leadership Hikers 精裝版, CRC Press, 英文

(英文圖書) Marketing for Tourism Hospitality & Events: A Global & Digital Approach 平裝版, Sage Publications Ltd, 英文

(英文圖書) Customer Loyalty: How to Retain Your Customer Base Through Loyalty 平裝版, Notion Press, 英文

(英文圖書) Identity Construction and Tourism Consumption: A Grounded Theory Approach 精裝版, Springer, 英文

(英文圖書) Japanese Digital Cultural Promotion: Online Experience of Kyoto 精裝版, Routledge, 英文

(英文圖書) Managing Crises in Tourism: Resilience Strategies from the Caribbean 精裝版, Palgrave MacMillan, 英文

What Customer Wants. 2(What Customer Wants 第二個故事) 企業篇, kmac, KMAC 篇

How a Hashtag Changed the World: Stories Lessons and Reflections from the #LinkedInLocal Movement 平裝版, Anna\McAfee#pty Ltd, 英文

Customer Centricity: Focus on the Right Customers for Strategic Advantage 平裝版, Wharton School Press, 英語

(英文圖書)Authenticity at Scale: Win Trust Build Loyal Communities and Outperform the Co... 平裝版, Independently Published, 英文

(英文圖書) New Technology and Mediated Chinese Tourists 精裝版, Routledge, 英文

Translation and Communication in the Promotion of Business Tourism: Emerging Research and Opportunities 精裝版, Business Science Reference, 英文

(英文圖書)AI-Driven Strategies for Sustainable Guest Experience in Intelligent Hospitality 精裝版, Igi Global Scientific Publi..., 英文

The Hospitality and Tourism Industry in ASEAN and East Asian Destinations: New Growth Trends and D... 精裝版, Apple Academic Press, 英文

(英文圖書)Tourism Agility in Times of Crisis and Uncertainty 1: Between Technology and Soc... 精裝版, Wiley-Iste, 英文

(英文圖書) Asian Qualitative Research in Tourism: Ontologies Epistemologies Methodologies and Methods 平裝版, Springer, 英文

(英文圖書)Deploy a Client Success AI Agent: Keep Clients Engaged Reduce Churn and Grow L... 平裝版, Independently Published, 英文

(英文圖書) Women in Financial Services: Exploring Progress towards Gender Equality 精裝版, Palgrave MacMillan, 英文